Privacy Policy

We collect information you provide directly, information generated as you use the platform, and limited technical information from your device. The categories below describe this in more detail.

Name, email address, phone number, and any profile details you choose to add, including relationships you set up for family or caregiver access.

Information you choose to enter or upload for navigation purposes — such as appointments, questions, notes, documents, and reminders. AYUVA uses this information to help you organize and prepare. AYUVA does not diagnose and does not provide clinical care.

Device type, operating system, browser, approximate region, and diagnostic or crash information used to keep the service reliable and secure.

We use cookies and similar technologies for essential functionality, preferences, and aggregate analytics. Where required by law, non-essential cookies are used only with your consent, and you can change your choice at any time.

To provide and improve the platform, personalize guidance and reminders, respond to enquiries, maintain security and prevent abuse, and comply with legal obligations.

AYUVA's policy is not to sell personal information. We share information only with people you authorize (such as a caregiver you invite), with service providers acting on our instructions, where required by law, or in connection with a corporate transaction, subject to equivalent protections.

We work with vendors for hosting, storage, analytics, communications, and AI processing. They are permitted to use information only to provide services to AYUVA, under contractual confidentiality and security obligations.

We use administrative, technical, and organizational safeguards, including encryption in transit and at rest and role-based access controls. No method of transmission or storage is completely secure, and we do not claim absolute security.

We retain information for as long as your account is active or as needed to provide the service, and afterwards only as required for legitimate business or legal purposes. You may request deletion as described below.

Depending on where you live, you may have rights to access, correct, delete, port, or restrict use of your information, and to withdraw consent. To exercise a right, contact founders.ayuva@gmail.com. We will respond in line with applicable law.

AYUVA is not directed to children under 13, and we do not knowingly collect their personal information. Where a parent or guardian manages care for a minor through a family account, that adult is responsible for the information they provide.

AYUVA is designed primarily for users in the United Kingdom. If information is processed in another country, we take steps intended to ensure it remains protected consistent with this policy and applicable law.

We may update this policy as the platform evolves. Material changes will be communicated through the platform or by email, and the effective date above will be updated.

Questions about privacy can be sent to founders.ayuva@gmail.com or by phone on +44 7760770265.